Legal policy text
TERMS AND CONDITIONS
FOR ENROLLMENT OF MINOR STUDENTS
Important Notice To Parent / Guardian
These Terms govern the enrolment of a student who is below the age of eighteen (18) years in Courses offered by QuintEdge. Under the Indian Contract Act, 1872, a Minor is incapable of entering into a legally binding contract. Accordingly, all rights and obligations under these Terms are undertaken solely by the Parent / Guardian named herein, acting in their personal capacity and on behalf of the Minor Student. The Parent / Guardian is required to read these Terms carefully before signing the Guardian Consent Form at the end of this document.
1. Definitions
1.1‘Company’ means QuintEdge, a registered partnership firm having its registered office at 2/3, West Patel Nagar, New Delhi, Delhi – 110008, including its partners, employees, affiliates, successors and assigns.
1.2‘Minor Student’ or "Student" means the person below the age of eighteen (18) years who is being enrolled in a Course by their Parent / Guardian.
1.3‘Parent / Guardian’ means the natural parent, legal guardian, or any other adult (eighteen years of age or above) who has lawful parental responsibility over the Minor Student and who signs the Guardian Consent Form attached to these Terms. The Parent / Guardian is the contracting party for all purposes under these Terms.
1.4‘Guardian Consent Form’ means the declaration and undertaking executed by the Parent / Guardian, forming an integral part of these Terms, without which no enrolment shall be valid.
1.5‘Course’ means any educational or training program offered by the Company, including but not limited to CFA Foundation, FRM Foundation, ACCA, Investment Banking, Financial Modelling, Risk Modelling, and related programs, whether delivered in live, recorded, hybrid, or self-paced format, and which the Company has expressly made available for enrolment by Minor Students.
1.6‘Services’ include live classes, recorded lectures, LMS access, study materials, mentorship, and placement assistance, as applicable to the specific Course enrolled in.
1.7‘Content’ means all proprietary material including videos, notes, models, documents, and live session recordings.
1.8‘Platform’ means the Company's online learning management system, website, mobile application, or any other digital interface through which Services are delivered or accessed.
1.9‘Enrolment’ means confirmed registration of the Minor Student upon payment of Fees and execution of the Guardian Consent Form by the Parent / Guardian.
1.10‘Fees’ means the total consideration payable by the Parent / Guardian for enrolment of the Minor Student in a Course, as communicated by the Company at the time of enrolment.
1.11‘Access’ means the grant of login credentials, activation of course content, availability of study materials, or attendance (in full or in part) in any live session, as more particularly described in the Refund and Cancellation provisions in Clause 10.
1.12‘Enrolment Date’ means the date on which payment of Fees is successfully received by the Company.
1.13"Batch Start Date" means the officially communicated commencement date of a Course batch, as notified by the Company.
1.14"Material Delay" means a postponement of the Batch Start Date by more than thirty (30) calendar days from the originally communicated schedule.
2. Legal Capacity and Guardian Obligation
2.1The Company acknowledges that the Minor Student is a person below the age of eighteen (18) years and is therefore legally incapable of entering into a contract under the Indian Contract Act, 1872.
2.2Accordingly, these Terms shall constitute a legally binding contract between the Company and the Parent / Guardian, in the Parent / Guardian's personal capacity and as the responsible adult for the Minor Student.
2.3The Minor Student is named in these Terms and the Guardian Consent Form as the beneficiary of the Services only. No obligation, financial liability, legal duty, or contractual responsibility shall be attributed to or enforceable against the Minor Student.
2.4A legally binding enrolment shall arise only upon the simultaneous fulfilment of all of the following conditions:
2.4.1full or part payment of Fees by the Parent / Guardian;
2.4.2execution of the Guardian Consent Form by the Parent / Guardian;
2.4.3submission of proof of the Minor Student's age (such as birth certificate, Aadhaar card, school ID, or passport);
2.4.4submission of proof of the Parent / Guardian's identity (government-issued ID).
2.5Any enrolment purportedly made by a Minor Student directly - without a Parent / Guardian's participation - shall be voidable at the Company's option. In such event:
2.5.1the Company shall notify the Parent / Guardian and request ratification within seven (7) days;
2.5.2if the Parent / Guardian does not ratify within the stipulated period, the enrolment shall be cancelled and refund, if any, processed per Clause 10;
2.5.3upon ratification by the Parent / Guardian, the enrolment shall be deemed valid from the original enrolment Date.
2.6The Parent / Guardian confirms that:
2.6.1they are the lawful parent or legal guardian of the Minor Student;
2.6.2they have the authority to execute these Terms and the Guardian Consent Form on the Minor Student's behalf;
2.6.3the information provided in relation to both the Minor Student and themselves is accurate and complete;
2.6.4they have read these Terms in their entirety and agree to be bound by them.
2.7The Parent / Guardian's obligations under these Terms shall not be discharged by the Minor Student's attainment of majority during the course of enrolment, unless the Company expressly agrees in writing to novate these Terms to the Student.
3. Nature Of Services and Eligibility
3.1The Company offers specialized finance and professional education programs. Not all courses are available to Minor Students. The Parent / Guardian should confirm with the Company whether the specific Course is appropriate for and available to the Minor Student.
3.2The Company reserves the right to restrict enrolment of Minor Students in certain Courses at its sole discretion, having regard to the nature and complexity of the curriculum, the age- appropriateness of the content, and applicable legal or regulatory requirements.
3.3The Services provided are:
3.3.1educational and training services delivered through live sessions, recorded content, and digital platforms;
3.3.2based on proprietary content, methodologies, and materials owned or licensed by the Company;
3.3.3provided as a contract for services, and not as a sale of goods.
3.4The Parent / Guardian acknowledges that:
3.4.1the Services are outcome-variable and depend on the individual effort, participation, and maturity of the Minor Student, as well as external factors;
3.4.2the Company does not guarantee any specific academic, professional, or financial result;
3.4.3dissatisfaction alone shall not constitute deficiency of service where the Services have been delivered substantially as described.
3.5The Parent / Guardian further agrees that:
3.5.1enrolment results in allocation of limited seats and resources;
3.5.2the pricing of the Services is based on advance commitment and resource planning, and not on actual usage by the Minor Student.
4. Enrolment and Access to Account
4.1The Parent / Guardian shall provide accurate and complete information for both themselves and the Minor Student at the time of Enrolment, and shall keep such information updated throughout the duration of the Course.
4.2The account created on the Platform shall be:
4.2.1registered in the name of the Minor Student as the user of the Services;
4.2.2administered and supervised by the Parent / Guardian;
4.2.3subject to all usage and conduct obligations applicable to the Minor Student, for which the Parent / Guardian shall be responsible.
4.3Login credentials issued upon enrolment shall be:
4.3.1personal and non-transferable;
4.3.2not to be shared with any third party;
4.3.3the responsibility of the Parent / Guardian to maintain and safeguard.
4.4The Company shall endeavour to provide login credentials within three (3) business days of payment and receipt of the Guardian Consent Form and supporting documents.
4.5All activity conducted through the Minor Student's account shall be deemed to be by the Minor Student with the knowledge and consent of the Parent / Guardian, and the Parent / Guardian shall be liable for any misuse.
4.6The Company may, acting reasonably, monitor usage and restrict or suspend access in case of:
4.6.1suspected misuse or unauthorized sharing;
4.6.2breach of these Terms;
4.6.3security, safeguarding, or operational concerns.
4.6.4Such monitoring shall be conducted in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023.
4.7Access to the Services is limited, revocable, and subject to compliance with these Terms by both the Parent / Guardian and the Minor Student.
5. Parental / Guardian Supervision and Responsibilities
5.1The Parent / Guardian agrees to:
5.1.1actively supervise the Minor Student's use of the Platform and participation in all Sessions, including live classes;
5.1.2ensure that the Minor Student accesses the Services only in a safe and appropriate environment;
5.1.3be present or available during the Minor Student's participation in live sessions if reasonably required by the Minor Student's age or needs;
5.1.4review the Minor Student's progress and engagement with the Course on a regular basis;
5.1.5report to the Company immediately any concern relating to the Minor Student's welfare, conduct of faculty, or any inappropriate interaction encountered on the Platform.
5.2The Company shall:
5.2.1ensure that faculty and staff interacting with Minor Students maintain appropriate professional standards;
5.2.2not permit one-on-one private communication between faculty and a Minor Student outside of the monitored Platform environment, without prior parental consent;
5.2.3take reasonable steps to ensure that course content made available to Minor Students is age-appropriate for the subject matter being taught.
5.3The Parent / Guardian acknowledges that live sessions may include other adult students. The Company shall take reasonable steps to maintain a professional learning environment; however, the Parent / Guardian is responsible for monitoring the Minor Student's interaction with other participants.
5.4The Parent / Guardian agrees to inform the Company immediately upon any change in:
5.4.1the Minor Student's contact details or access devices;
5.4.2their own contact details or guardianship status.
5.5The Company shall not be held liable for any harm, distress, or adverse experience arising from the Parent / Guardian's failure to exercise reasonable supervision as required under this Clause.
6. Course Delivery and Operational Flexibility
6.1The Services may include live sessions (online/offline/hybrid), recorded content, assignments, study materials, and support sessions, as determined by the Company.
6.2The structure, content, schedule, and mode of delivery of the Course shall be determined by the Company based on academic and operational requirements.
6.3The Company may, acting reasonably, modify the Course, including:
6.3.1curriculum or content;
6.3.2schedule or sequence of sessions;
6.3.3faculty or instructors - the Company shall make reasonable efforts to inform the Parent / Guardian of any material change to faculty in advance;
6.3.4mode of delivery (online/offline/hybrid).
6.4The Parent / Guardian acknowledges that such changes are a normal part of educational services and agrees that reasonable modifications shall not, by themselves, constitute breach or deficiency of service.
6.5The Company will use reasonable efforts to deliver the Course substantially as described; however, exact adherence to schedules, faculty, or format is not guaranteed. Substantial delivery
shall be assessed by reference to the overall Course objectives, total session hours, and content coverage, taken as a whole.
6.6In case of rescheduling, temporary interruption, or faculty substitution, the Company may provide alternatives such as rescheduled sessions or recorded content, which shall be treated as adequate fulfilment of its obligations; provided that in the event of a Material Delay, the Parent / Guardian's rights shall be as specified in Clause 10.
6.7The Parent / Guardian agrees that:
6.7.1inability of the Minor Student to attend scheduled sessions for personal reasons shall not entitle the Parent / Guardian to a refund or rescheduling, save in exceptional circumstances as set out in Clause 10.12;
6.7.2access to the Course is provided as a whole, and not linked to any specific session or instructor.
7. Fee Payment Terms, and Financial Obligations
7.1All financial obligations under these Terms are the sole responsibility of the Parent / Guardian. The Minor Student shall have no liability for payment of Fees.
7.2The Fees payable by the Parent / Guardian for enrolment of the Minor Student shall be as communicated by the Company at the time of enrolment, through the Platform, official communication channels, or written documentation.
7.3The Parent / Guardian agrees and acknowledges that:
7.3.1payment of Fees, whether in full or in part, constitutes a binding and irrevocable financial commitment, subject only to the limited provisions of Clause 10 (Refund and Cancellation);
7.3.2the obligation to pay Fees arises upon enrolment and is not contingent upon the Minor Student's actual usage, attendance, or completion of the Services.
7.4Unless expressly agreed otherwise in writing:
7.4.1all Fees shall be payable in advance;
7.4.2no access to Services shall be granted until payment is successfully received and the Guardian Consent Form is submitted.
7.5In the event the Company permits payment in instalments:
7.5.1the Parent / Guardian shall strictly adhere to the agreed payment schedule;
7.5.2failure to pay any instalment on or before the due date shall constitute a material breach of these Terms;
7.5.3upon such breach, the Company shall be entitled, without prejudice to other rights, to: suspend or restrict the Minor Student's access to Services; accelerate and demand immediate payment of all outstanding amounts from the Parent / Guardian; and terminate the enrolment, subject to the refund provisions in Clause 10 and applicable law.
7.6The Parent / Guardian shall be solely responsible for:
7.6.1ensuring accuracy of payment details;
7.6.2bearing all applicable taxes, levies, bank charges, and payment gateway fees, unless expressly stated otherwise.
7.7The Company shall not be liable for payment failures arising from banking errors, network issues, or third-party payment gateway disruptions beyond its control.
7.8Fees once paid shall not be adjusted, transferred, or set off against any other course, service, or future offering, except at the sole discretion of the Company. Any request for financial adjustment shall be governed by Clause 10.
7.9The Parent / Guardian acknowledges that the pricing of the Services is based on advance commitment, seat allocation, and resource planning, and not on a pay-per-use model.
7.10This Clause shall survive termination of these Terms to the extent necessary for enforcement of payment obligations and recovery of dues from the Parent / Guardian.
8. Intellectual Property Rights
8.1All content made available as part of the Services, including lectures, recordings, study materials, notes, and other resources ("Content"), is the intellectual property of the Company or its licensors.
8.2The Minor Student is granted a limited, non-exclusive, non-transferable right to access and use the Content solely for personal, non-commercial educational purposes.
8.3Both the Parent / Guardian and the Minor Student shall not, without prior written permission of the Company:
8.3.1copy, reproduce, record, distribute, or share any Content;
8.3.2make the Content available to any third party;
8.3.3use the Content for commercial or competitive purposes.
8.4Any unauthorized use of the Content shall constitute a material breach of these Terms and may also amount to infringement under applicable law.
8.5The Company may employ technical measures to prevent unauthorized recording or reproduction of Content. Circumvention of such measures shall itself constitute a material breach of these Terms.
8.6In the event of such breach, the Company may:
8.6.1suspend or terminate the Minor Student's access to the Services;
8.6.2take appropriate legal action against the Parent / Guardian, including seeking injunctive relief and damages.
8.7The Parent / Guardian shall be responsible for ensuring the Minor Student's compliance with this Clause. The obligations under this Clause shall survive termination of these Terms.
9. Conduct and Discipline
Important Note - The Parent / Guardian is responsible for the Minor Student's conduct on the Platform. Any misconduct by the Minor Student may result in termination of enrolment without refund.
9.1The Minor Student agrees to (and the Parent / Guardian undertakes to ensure the Minor Student shall) conduct themselves in a respectful, disciplined, and lawful manner at all times while accessing or participating in the Services.
9.2Without prejudice to the generality of the foregoing, neither the Minor Student nor the Parent / Guardian shall engage in or permit any conduct that:
9.2.1is abusive, offensive, defamatory, threatening, or harassing towards faculty, staff, or other students;
9.2.2disrupts, interferes with, or adversely affects the delivery of Services or the learning environment;
9.2.3violates any applicable law, regulation, or third-party right;
9.2.4involves impersonation, misrepresentation of identity, or provision of false information;
9.2.5involves unauthorized access, attempted access, or interference with the Platform, systems, or data of the Company.
9.3The Parent / Guardian further undertakes to:
9.3.1ensure the Minor Student complies with all academic guidelines and instructions communicated by the Company;
9.3.2respond promptly to any communication from the Company regarding the Minor Student's conduct;
9.3.3cooperate with the Company in addressing any disciplinary concern involving the Minor Student.
9.4Safeguarding obligations of the Parent / Guardian:
9.4.1The Parent / Guardian shall promptly report to the Company any incident, communication, or behaviour on the Platform that causes concern for the welfare of the Minor Student.
9.4.2The Parent / Guardian shall ensure the Minor Student does not share personal information (including full name, address, school, or phone number) with other students on the Platform without parental permission.
9.4.3The Parent / Guardian acknowledges that the Company is not a substitute for parental supervision and cannot guarantee the conduct of other participants in live sessions.
9.5The Company reserves the right, at its sole discretion, to:
9.5.1issue warnings or advisories in case of non-compliance;
9.5.2temporarily suspend the Minor Student's participation in specific sessions or activities;
9.5.3permanently suspend or terminate access to the Services in case of serious or repeated misconduct by the Minor Student, with reference to Clause 14.
9.6In the event of suspension or termination under this Clause:
9.6.1the Parent / Guardian shall have no right to any refund, compensation, or reinstatement, as further detailed in Clause 10;
9.6.2the Company's decision shall, subject to applicable law, be final and binding.
9.7The Parent / Guardian acknowledges and agrees that any breach of conduct obligations by the Minor Student shall be treated as a breach by the Parent / Guardian themselves, and all consequences under these Terms shall apply accordingly.
10. Refund And Cancellation Policy
Important Note - This Clause constitutes the complete Refund and Cancellation Policy applicable toMinor Student enrollments. All refund rights and obligations rest exclusively with the Parent / Guardian.
10.1General Principles
10.1.1All purchases made are subject to strict eligibility conditions for cancellation and refund. The Company follows a limited refund model due to the nature of digital education services.
10.1.2Access to course material, classes, or resources constitutes partial consumption of service, thereby affecting refund eligibility.
10.1.3Refunds, where applicable, shall be processed only to the original payment method used by the Parent / Guardian.
10.1.4All refund rights and claims under this Clause vest exclusively in the Parent / Guardian. No refund shall be sought or claimed by the Minor Student.
10.2Services shall be deemed to have commenced and/or been consumed upon the occurrence of any of the following events, whichever is earlier:
10.2.1issuance of login credentials or access to any digital Platform to the Minor Student;
10.2.2access to or viewing of any recorded content, materials, or resources by the Minor Student, whether before or after commencement of any class or batch;
10.2.3attendance (in full or in part) of any live class or session by the Minor Student;
10.2.4conduct of scheduled classes as per the batch schedule, irrespective of whether the Minor Student attends such classes. Upon the occurrence of any of the above, the Service shall be considered partially or substantially rendered, and refund eligibility shall be restricted accordingly.
10.3Cancellation of enrolment shall not be permitted, and no refund, credit, or transfer shall be granted, upon the occurrence of any one or more of the following:
10.3.1the Minor Student has attended more than two (2) live classes;
10.3.2more than two (2) live classes have been conducted as per the batch schedule, irrespective of the Minor Student's attendance;
10.3.3the Minor Student has been granted access to any recorded course content, including recorded lectures, study materials, LMS access, or downloadable resources. Provided that where access to course content or study materials is provided prior to the commencement of live classes, such access shall be deemed as commencement and consumption of the Services, and no cancellation or refund shall be available.
10.4Absolute Non-Refundability- Recorded And Digital Courses
10.4.1All courses delivered in a fully recorded, pre-recorded, or on-demand digital format ("Recorded Courses") shall be strictly non-refundable and non-cancellable under any circumstances, subject only to Clause 10.4.2.
10.4.2Refunds for Recorded Courses may be considered only where there is a proven technical failure attributable solely to the Company resulting in complete inability to access the content, or where mandated by applicable law.
10.4.3The Parent / Guardian expressly acknowledges that upon grant of Access to a Recorded Course, the content becomes immediately accessible, making reversal of the transaction impractical, and accordingly such access constitutes irrevocable delivery of service.
10.5A refund may be requested by the Parent / Guardian prior to the grant of any Access (including login credentials), provided that all of the following conditions are satisfied:
10.5.1no Access to any course content, including LMS access, login credentials, recorded lectures, or study materials, has been granted or activated;
10.5.2the refund request is submitted in writing by the Parent / Guardian from their registered email ID within ten (10) days of the enrolment date.
10.6Refund Structure Subject to fulfilment of the conditions in Clause 10.5, refunds shall be processed as follows: Time Elapsed from Enrolment Date Refund Amount Within 7 days of Enrolment Date 100% of Fees paid Between 7 and 10 days of Enrolment Date 50% of Fees paid Beyond 10 days of Enrolment Date No refund
10.7No refund shall be granted solely on the basis of:
10.7.1change in the Parent / Guardian's or Minor Student's personal circumstances;
10.7.2the Minor Student's inability to attend sessions;
10.7.3dissatisfaction with the learning pace or teaching style;
10.7.4failure of the Minor Student to achieve expected academic or professional outcomes;
10.7.5the conduct of more than two (2) scheduled live sessions, irrespective of the Minor Student's attendance.
10.8In the event the Parent / Guardian defaults on any agreed instalment payment:
10.8.1all amounts previously paid shall stand forfeited;
10.8.2no refund shall be granted in respect of amounts already paid;
10.8.3the Company shall be entitled to suspend or terminate the Minor Student's access as further set out in Clause 7.5.
10.9In the event the Company cancels a Course prior to or after commencement due to operational, academic, or other reasons, the Parent / Guardian shall be entitled to either:
10.9.1a full refund of Fees paid, without administrative deductions; or
10.9.2a transfer to an equivalent batch, at the Parent / Guardian's election and at no additional cost. The Parent / Guardian shall communicate their election within fifteen (15) days of notification of cancellation. Failure to do so shall be deemed acceptance of batch transfer.
10.10In the event of a Material Delay (postponement of Batch Start Date by more than 30 days), the Parent / Guardian may opt for:
10.10.1a proportional refund of the portion of Fees relating to undelivered Services; or
10.10.2a transfer to a future batch or equivalent program, without additional charges. Such request must be made within fifteen (15) days after notification of the Material Delay. No refund under this Clause shall be available where the delay is caused by a Force Majeure event and reasonable alternatives have been offered.
10.11All enrolments made under limited-time offers, discounted pricing, scholarships, combo or bundled programs, or referral or promotional schemes shall be governed by this Clause with respect to refund and cancellation, unless otherwise expressly stated in writing.
10.12Notwithstanding the foregoing, the Company may, at its sole and absolute discretion, consider refund requests in exceptional circumstances, including:
10.12.1verified medical emergencies affecting the Minor Student, supported by appropriate documentary evidence (such as a doctor's certificate);
10.12.2events constituting force majeure beyond the reasonable control of the Parent / Guardian. Such consideration shall not create any right or entitlement, nor shall it constitute a precedent for future claims.
10.13All requests for cancellation or refund must be:
10.13.1submitted in writing by the Parent / Guardian;
10.13.2sent from the Parent / Guardian's registered email ID to info@quintedge.com. Requests made through WhatsApp, phone calls, social media, or any unregistered channel shall be deemed invalid and not considered.
10.14Where a refund is approved, the Company reserves the right to deduct: payment gateway charges; applicable taxes or statutory levies already remitted; and administrative or onboarding charges incurred.
10.15Approved refunds shall be processed as follows: Stage Timeline Approval by QuintEdge 7–10 working days Credit processing / receipt 7–15 additional working days International payments Up to 30 calendar days
10.16The Parent / Guardian agrees not to initiate any chargeback, payment reversal, or dispute with any bank, card network, or payment gateway in a manner that misrepresents the facts or is inconsistent with these Terms, where the Services have been delivered or Access has been granted. A Parent / Guardian's right to raise a chargeback for genuine non-delivery of Services is not affected by this Clause.
10.17All refund determinations made by the Company in accordance with this Clause shall be final and binding, subject to applicable legal remedies, including the right of the Parent / Guardian (as a consumer) to approach a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.
11. Access Rights, Validity Period, And Expiry Of Services
11.1Access to the Services is granted on a limited, revocable, non-exclusive, and non-transferable basis to the Minor Student, subject to the Parent / Guardian's compliance with these Terms.
11.2Access shall be valid only for the duration specified at the time of Enrollment, or as otherwise communicated by the Company.
11.3Access shall automatically expire upon completion of the applicable Course duration or lapse of the validity period.
11.4The Parent / Guardian acknowledges that failure to ensure the Minor Student accesses or utilizes the Services within the validity period, for any reason attributable to the Parent / Guardian or Minor Student, shall not entitle the Parent / Guardian to extension, refund, or compensation; provided that where such failure results from a proven technical failure on the Company's part, the Parent / Guardian may request remediation.
11.5Any request for extension of access:
11.5.1shall be considered solely at the discretion of the Company;
11.5.2shall not create any binding obligation unless expressly approved in writing;
11.5.3shall be responded to within seven (7) business days of receipt.
11.6Upon expiry or termination, all rights of access shall immediately cease, and neither the Parent / Guardian nor the Minor Student shall have any further claim to access, materials, or services.
12. Placement Assistance Disclaimer
12.1Where the Company offers any form of placement assistance, career guidance, or internship support as part of a Course, the Parent / Guardian acknowledges that:
12.1.1such assistance is facilitative only and does not constitute a guarantee of employment, internship, job offer, salary level, or career outcome;
12.1.2placement outcomes are dependent on multiple factors entirely beyond the Company's control, including the Minor Student's performance, age, qualifications, and market conditions;
12.1.3the Company does not act as an employer, recruiter, or placement agency.
12.2No claim shall lie against the Company for refund, compensation, damages, or deficiency of service on the basis of failure to secure placement or career outcomes for the Minor Student.
12.3This Clause shall operate as a complete exclusion of liability in relation to placement and career outcomes, to the fullest extent permissible under applicable law.
13. Indemnity and Hold Harmless Obligations
13.1The Parent / Guardian agrees to indemnify, defend, and hold harmless the Company, its partners, employees, affiliates, contractors, agents, and representatives ("Indemnified Parties") from and against any losses, liabilities, claims, demands, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
13.1.1any breach or alleged breach of these Terms by the Parent / Guardian or the Minor Student;
13.1.2any misuse or unauthorized use of the Services or Content by the Minor Student;
13.1.3any violation of applicable law by the Parent / Guardian or the Minor Student;
13.1.4any act or omission of the Minor Student resulting in disruption of Services, harm to other users, or damage to the Company;
13.1.5any chargeback, payment dispute, or reversal initiated by the Parent / Guardian in violation of these Terms;
13.1.6any failure by the Parent / Guardian to adequately supervise the Minor Student's use of the Platform.
13.2The indemnity obligation shall extend to all direct, indirect, incidental, and consequential losses suffered by the Indemnified Parties.
13.3The indemnity obligations under this Clause shall survive termination or expiry of these Terms indefinitely.
14. Termination, Suspension, And Consequences Of Breach
14.1The Company reserves the right to suspend or terminate the Minor Student's access to the Services, with or without prior notice, upon occurrence of any of the following:
14.1.1breach of these Terms by the Parent / Guardian or the Minor Student;
14.1.2misconduct or safeguarding concern involving the Minor Student;
14.1.3non-payment or delay in payment of Fees by the Parent / Guardian;
14.1.4unauthorized sharing of credentials or Content;
14.1.5initiation of chargeback or payment dispute in violation of these Terms;
14.1.6provision of false information regarding the Minor Student's age or the Parent / Guardian's identity.
14.2The Parent / Guardian may withdraw the Minor Student from the Services at any time; however, such withdrawal shall not relieve the Parent / Guardian of any financial obligations, nor entitle them to any refund except as provided in Clause 10.
14.3Upon termination or suspension:
14.3.1all rights of access to the Services shall immediately cease;
14.3.2all Fees paid shall stand forfeited, except where refund is expressly permissible under Clause 10.
14.4The Company shall not be liable for any loss arising from suspension or termination effected in accordance with these Terms.
14.5The provisions relating to indemnity, limitation of liability, intellectual property, payment obligations, and dispute resolution shall survive termination.
15. Limitation of Liability and Exclusion of Damages
15.1To the fullest extent permissible under applicable law, the total aggregate liability of the Company, whether arising in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the total Fees actually received by the Company from the Parent / Guardian in respect of the relevant Course.
15.2The Company shall not be liable for any: indirect, incidental, special, exemplary, or consequential damages; loss of opportunity, loss of income, or loss of career prospects for the Minor Student; reputational harm or personal dissatisfaction; or failure to achieve desired academic, professional, or financial outcomes.
15.3The Company shall not be liable for: interruption, delay, or disruption in Services caused by factors beyond its reasonable control; technical issues arising from the Minor Student's device, internet connectivity, or third-party platforms; or unauthorized access due to the Parent / Guardian's failure to maintain security of credentials.
15.4Nothing in these Terms shall exclude liability where such exclusion is prohibited under applicable law, including the Consumer Protection Act, 2019.
16. Force Majeure and Excused Performance
16.1The Company shall not be liable for any failure, delay, or interruption in performance of its obligations if such failure or delay is caused by events beyond its reasonable control, including: acts of God, natural disasters, epidemics, pandemics; war, terrorism, civil unrest, or governmental actions; strikes or labour disputes; failure of electricity, internet,
telecommunications, or hosting services; and cyber incidents or platform outages beyond reasonable control, provided the Company has taken reasonable cybersecurity precautions.
16.2Such suspension, delay, or modification shall not constitute breach of contract, deficiency of service, or grounds for refund or compensation, subject to the Parent / Guardian's rights under Clause 10.9 where continuation of the Course becomes impracticable.
16.3This Clause shall be interpreted in a manner consistent with its purpose of protecting the Company from liability arising from events genuinely beyond its reasonable control.
17. Data Protection and Privacy of Minor Students
Important Note - The Company takes the privacy of Minor Students seriously. The Parent / Guardian's explicit consent is required for collection and processing of the Minor Student's personal data.
17.1The Company collects, processes, stores, and uses personal data of both the Minor Student and the Parent / Guardian in connection with the provision of Services. All such processing shall be conducted in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 ("DPDPA").
17.2For Minor Students, the DPDPA requires verifiable consent from the Parent / Guardian before any personal data of the Minor Student is processed. By executing the Guardian Consent Form, the Parent / Guardian provides such verifiable parental consent.
17.3The personal data of the Minor Student collected may include: name, date of birth, educational background, contact details, and usage/activity data on the Platform.
17.4Such data shall be used solely for:
17.4.1provision of the Services, including delivery of courses, progress tracking, and communication;
17.4.2administration of enrolment, payment, and account management;
17.4.3compliance with applicable legal and regulatory obligations.
17.5The Company shall:
17.5.1not process the Minor Student's personal data for behavioural monitoring, targeted advertising, or profiling;
17.5.2implement age-appropriate safeguards in relation to the Minor Student's data;
17.5.3not share the Minor Student's personal data with any third party except service providers bound by confidentiality obligations and to the extent necessary for Service delivery.
17.6The Parent / Guardian has the right to:
17.6.1access the Minor Student's personal data held by the Company;
17.6.2request correction of inaccurate data;
17.6.3withdraw consent for processing, which shall result in discontinuation of Services.
17.7Upon withdrawal of consent or termination of these Terms, the Company shall delete the Minor Student's personal data in accordance with applicable law and its data retention policy.
17.8For full details, please refer to the Company's Privacy Policy, available on the Platform.
18. Electronic Records
18.1All electronic records maintained by the Company in relation to enrolment, acceptance, payment, Access, usage of the Platform, and communications shall constitute valid, reliable, and admissible evidence in any legal or arbitral proceedings.
18.2Such records may include: system logs; timestamps; IP addresses; device and browser information; clickstream data; and email and communication records.
18.3Such electronic records shall be presumed to be accurate and authentic, unless proven otherwise by cogent evidence.
18.4The Parent / Guardian waives any objection to the admissibility of such records on grounds that they are in electronic form or are not originals.
18.5Electronic records shall have the same evidentiary value as physical documents, subject to applicable law, including the Bharatiya Sakshya Adhiniyam, 2023.
19. Governing Law and Arbitration
19.1These Terms shall be governed by and construed in accordance with the laws of India.
19.2The parties (i.e., the Company and the Parent / Guardian) shall use reasonable efforts to resolve any dispute arising out of or in connection with these Terms ("Dispute") through good faith negotiations within fifteen (15) days from the date of notice of such Dispute.
19.3If the Dispute is not resolved amicably, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996.
19.4The arbitral tribunal shall consist of a sole independent arbitrator, mutually appointed by the parties. In the event the parties fail to mutually agree within fifteen (15) days, the arbitrator shall be appointed in accordance with the Arbitration and Conciliation Act, 1996.
19.5The appointed arbitrator shall comply with all independence and impartiality requirements under the Arbitration and Conciliation Act, 1996, including the Fifth and Seventh Schedules thereto.
19.6The seat and venue of arbitration shall be New Delhi, India. The language of arbitration shall be English. The arbitral award shall be final and binding.
19.7Nothing in this Clause shall prevent the Company from seeking interim or injunctive relief from any court of competent jurisdiction.
19.8Subject to the arbitration provisions, courts at New Delhi shall have exclusive jurisdiction for purposes of interim relief, enforcement of awards, and ancillary proceedings.
19.9Consumer Forum Rights: Nothing in this Clause shall restrict the right of the Parent / Guardian, where applicable as a "consumer" under the Consumer Protection Act, 2019, to approach a Consumer Disputes Redressal Commission (District, State, or National).
20. Waiver and Time Limitation for Claims
20.1No failure, delay, or omission by the Company in exercising any right shall operate as a waiver, nor shall any partial exercise preclude further exercise of the same.
20.2Any waiver by the Company shall be valid only if made in writing and limited to the specific instance for which it is granted.
20.3The Parent / Guardian agrees that any claim, dispute, or cause of action arising out of or in connection with these Terms must be raised within sixty (60) days from the date of occurrence of the underlying event. Failure to do so shall result in the claim being irrevocably time-barred, to the fullest extent permissible under applicable law.
21. Modification of Terms and Continuing Acceptance
21.1The Company reserves the right to modify these Terms at any time. Updated versions shall be published on the Platform, effective no earlier than seven (7) days after publication for material changes.
21.2The Parent / Guardian's continued access to or use of the Services after modification shall constitute binding acceptance of the revised Terms.
21.3If the Parent / Guardian does not agree to the modified Terms, the sole remedy shall be to withdraw the Minor Student from the Services, subject to the refund provisions in Clause 10.
22. Entire Terms and Integration
22.1These Terms, together with the Guardian Consent Form, Privacy Policy, and any enrollment forms executed by the Parent / Guardian (collectively, the "Governing Documents"), constitute the entire agreement between the Company and the Parent / Guardian with respect to the enrollment of the Minor Student.
22.2These Terms supersede all prior communications, negotiations, representations, or understandings, whether oral or written. No reliance shall be placed on any statement not expressly set out in the Governing Documents.
22.3Any marketing materials, advertisements, or informal interactions shall be deemed illustrative and non-binding, unless expressly incorporated into these Terms.
22.4In the event of any inconsistency between the Governing Documents, the documents shall be read harmoniously; and where conflict cannot be resolved, these Terms shall prevail, subject to mandatory requirements of applicable law.
23. Contact Details, Communication, and Grievance Redressal
23.1All communications in relation to these Terms shall be through the official contact channels designated by the Company:
Email info@quintedge.com Phone +91-7303381314 Address 2/3, West Patel Nagar, New Delhi, Delhi – 110008
23.2The Grievance Officer designated by the Company in accordance with the Consumer Protection (E-Commerce) Rules, 2020 may be contacted at the above address. The Grievance Officer's name and contact details are available on the Platform.
23.3All grievances shall be submitted in writing by the Parent / Guardian from their registered email ID. The Company shall endeavour to acknowledge grievances within seventy-two (72) hours and resolve them within thirty (30) days.
23.4No legal proceeding or formal dispute shall be initiated without first issuing a written notice to the Company and allowing a minimum period of fifteen (15) days to respond.
24. Severability, Survival, and General Provisions
24.1If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be severed to the extent of such invalidity, and the remaining provisions shall continue in full force and effect.
24.2The following provisions shall survive termination or expiry of these Terms: payment obligations; refund restrictions; intellectual property rights; indemnity obligations; limitation of liability; dispute resolution; data protection obligations; and evidentiary provisions.
24.3These Terms shall be interpreted as a whole, giving effect to all provisions. Headings are for convenience only and shall not affect interpretation.
24.4Any failure by the Company to enforce any provision of these Terms shall not constitute a waiver of the Company's right to enforce such provision in the future.
Guardian Consent Form (To Be Executed By Parent / Guardian for Enrolment of Minor Student)
Part I: Minor Student and Parent/Legal Guardian Details
Minor Student Name Date of Birth Gender Parent/Guardian Name Relation to the Minor Student Contact Number Email ID Identification Proof
Part II: Declarations and Undertakings by Parent / Guardian
I, the undersigned Parent / Guardian, hereby declare, confirm, and undertake as follows: II.1 that I am the parent /legal guardian of the Minor Student named in Part A above, and I am legally authorized to execute this Consent Form on their behalf and I undertake to promptly notify the Company of any change in my guardianship status. II.2 that I have read the above Terms and Conditions for Enrolment of Minor Students in their entirety, including the Refund and Cancellation Policy at Clause 10, and I agree to be bound by them fully and unconditionally. II.3 that all the refund rights under these Terms solely vest in me as Parent / Guardian and that no refund shall be claimed separately or independently by the Minor Student. II.4 that I undertake complete financial responsibility for payment of all fees and any dues payable under these Terms. II.5 that I undertake to supervise the Minor Student's use of the Platform and participation in all Sessions, as required by Clause 5 of these Terms.
II.6 that I consent to the collection or processing of both my personal data and the Minor Student's personal data by the Company for the purposes described in Clause 17, in accordance with the applicable laws of India. II.7 that the Company is not a safeguarding authority and that primary responsibility for the Minor Student's welfare during participation in Services rests with me. II.8 that any breach of conduct obligations by the Minor Student shall be treated as a breach by me, and all consequences under these Terms shall apply accordingly.